SAP CRM Training

Prism Technologies delivers SAP CRM Training in Mumbai Pune Bangalore & also in Chennai Hyderabad India. We also deliver SAP CRM Training in Delhi Kolkata & also in Noida Gurgaon Goa Ahmedabad Nagpur Baroda Surat Rajkot Nasik Kochi Mysore etc..

We provide SAP CRM Training in Mumbai Hyderabad India.

We also provide SAP CRM Training in Bangalore Pune Delhi.

SAP CRM Training Course :

SAP CRM Training : 7.0 Overview

SAP CRM - The complete solution
CRM architecture & Component integration
Careers @ SAP CRM 7.0
SAP SD and CRM Integration

Master Data

Organizational Mgmt in SAP CRM
Territory Mangement
Business Partners
Product Catlogs
Installed Base Mangement
Warranty Management
Solution Database

Basic Functions

  • Transactions
  • Date Management
  • Text Management
  • Pricing
  • Billing
  • Free Goods
  • Product Configuration
  • Output configuration
  • actions
  • Business workflow
  • UI framwork and Configuration
  • Credit Management
  • Multi Level Categoration
  • Funds Management
  • Cliams Management
  • CRM Marketing
  • Solution Overview of Marketing
  • Campaign Management
  • Key figure planning
  • Lead Management
  • Marketing Calendar
  • Personalized Mail
  • Segmentation
  • List Management
  • Bounce Management

CRM Sales(Sales Force AutomationSFA)

  • account Planiing
  • Activity management
  • Oppurtunity Management
  • Pipeline Performance Management
  • Quotation and order Management
  • Outline ageements in CRM Sales
  • Availiability Check
  • Taxes
  • Rebate Processing

CRM Service

  • Solution Overview of Service
  • Service Contract Management
  • Warranty Management
  • Product Service Letters
  • Service Orders and Quotation
  • Web Requests
  • Complaints and Returns
  • In House repair orders
  • Service resource Planning
  • Case Management
  • Service Confirmations

CRM Interaction Center

  • IC in Marketing
  • IC in Sales
  • IC in Service

CRM Field(Mobile)

CRM Webchannel

  • CRM Webchannel B2B
  • CRM Webchannle B2C
  • Internet customer Self Service(ICSS)

Scenarios in CRM

Marketing Scenarios

  • Campaign Management
  • Segmentation

Sales Scenarios

  • Lead to Cash
  • Service Scenarios
  • Service Order Management

CRM General

  • ACE
  • Email
  • Work List
  • Template Designer
  • Survey Tool

CRM Technical Topics

  • Software Agent Framework
  • Easy Enhancement Workbench
  • Rule Builder, Rule Modeler

CRM Project management

  • Solution Manager
  • Project Management In CRM
  • Resume Guidance
  • FAQs
  • Mock Interviews
Kindly contact us for more details.

Please browse further for other SAP Courses
Get a Call Back

Microsoft Training

SAP Training

MS Office Training

IBM Training

Linux Training

Database Training

Project Management

Oracle Training

DW ETL BI Training

Java Training

Testing Training

Mobile Training

Six Sigma Training

Softskills Training

Voice & Accent

Foreign Language

Networking Training

Design & Innovation

Healthcare IT Training

Our Clients
corporate-training-companies-in-mumbai corporate-training-companies-in-india corporate-learning corporate-training-solutions corporate-leadership-training-programs corporate-training-firms corporate-training-vendors corporate-training-and-development-companies corporate-learning-companies corporate-training-specialists american-corporate-training best-leadership-training best-leadership-development-programs best-corporate-training-companies
Get Course Details for Corporates

Full Name

©2017 Prism Technologies, All Right Reserved
Disclaimer : All trademarks remain property of their respective holders, and are used only to describe the services being provided. Their use in no way indicates any relationship between Prism Technologies and the holders of said trademarks